Refund policy
Return & Refund Policy – ArabicBazaar.shop
We want you to have a positive shopping experience at ArabicBazaar.shop. If you receive a damaged, defective, incorrect, or significantly different product, you may contact us to request a return or replacement.
Return Eligibility
To be eligible for a return, the product should generally be unused, in its original condition, and returned with its original packaging where applicable.
Return requests should be submitted within 7 days of receiving your order.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at arabicbazar01@gmail.com.
Please provide:
- Your order number.
- Your name and contact details.
- A description of the problem.
- Clear photos or videos showing the issue.
We may review the information before approving a return, replacement, or refund.
Non-Returnable Items
Certain products may not be eligible for return because of hygiene, safety, customization, digital delivery, or other applicable restrictions.
Products that have been used, damaged by the customer, or returned without the required packaging may not qualify for a refund or replacement.
Refunds
Once an approved return is received and inspected, we will notify you about the status of your refund.
Approved refunds will generally be processed using the applicable payment method or another agreed method, subject to payment-provider processing times.
Exchange / Replacement
Where appropriate, we may offer a replacement instead of a refund, particularly when the item is defective, damaged, or incorrectly delivered.
Return Shipping
If the return is due to an incorrect, defective, or damaged product caused by us, we may cover reasonable return shipping costs. For other returns, return shipping may be the customer's responsibility.
For assistance, contact:
Email: arabicbazar01@gmail.com
Website: ArabicBazaar.shop